“Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.”

-Paul Hawkins

To be efficient, effective and profitable we can no longer ask people to work in the dark ages, to work with low levels of communication or to work without real benefit or reward.

People want to be respected, informed and compensated appropriately. They want to be held to high expectations and have the opportunity to learn. When we do all of this properly, we see that people work hard, work smart and become emotionally involved in their work–no matter what the work. It comes down to being engaged in a real way that matters. High Performance is this new way.

What is High Performance?

Every person within an organization is a contributing partner in the business.

What sets High Performing businesses apart from other businesses?

• People are organized into teams.
• There is a lot of shared information.
• People have the ability to solve problems when and where they occur.
• People have the ability to make decisions that affect the team.
• Everyone has broadly defined job descriptions based on the whole process.

What is a High Performance team?

A self-managing, multi-functional group of people organized around a whole process and empowered with full responsibility for their success.

What is the High Performance Model?*

1. People are the organizations greatest resource and need to be trusted and empowered.

2. Work must be designed so that people are allowed to do “whole and meaningful” tasks that integrate all work aspects into a singular and total system.

3. Cross-functional teams are the natural work units of high performance companies and are responsible for managing all of the tasks and processes to accomplish business goals.

4. The role of management must change from controlling workers to providing resources and training as well as managing the environment so teams of workers can be most effective.*

The following skills are a sure way to jump start your path to High Performance. Whether your want a presentation, a series of seminars, or a high-intensity retreat, these are the subjects that will help you, your management team, your staff, or any department within your business hop the on ramp to the High Performance Super Highway.

Why High Performance Teams Work

In this fun and interactive workshop, you will create a model factory using a traditional, industrial business model. This model is similar to that of the 97% of organizations that don’t last more than 5 years. We then create the same factory, but using the High Performance model. Not only will you learn the skills and tools to turn your organization into a high-performing one but you’ll and you will see why revenue and job satisfaction soars for those who create high-performing teams.

Creating Your Own High Performing Team

Now you know teams work—but how do you go about creating them in your organization? And if you’ve created them, how can you make them successful? Using team-building exercises, and learning the types, roles, responsibilities and obstacles, you will discover how to take your work group and transform it into a high performance team.

Empowering Employees: From Good to Great – You can Bridge the Gap Between What You Want and What You Get

Learn the difference between commitment and compliance motivation. Learn how leadership must change to help others become committed. Learn the principles and elements that empower people. Understand and take away tools and skills you can use today to begin to build commitment and accountability in your organization.

The No-Wimp Zone: Setting Performance Expectations

What do you do when you need to confront someone who isn’t meeting expectations? Chances are you do NOTHING for as long as possible! Learn how to set non-negotiables, and how to use dialogue to reduce unpleasant emotions, raise the bar, and get the outcomes you need. High performance businesses are born of high expectations.

The Power of the Numbers

There is a coming business revolution—and this one isn’t a flash in the pan. People have been slowly and quietly learning that Open Book Management not only creates a positive, committed workforce, it multiplies the bottom line of every business it has touched. The workplace of the 21st century is changing. If you want to be there, then you must learn what it takes to stay sharp.

*Roger Allen, “Principles of High Performance”, © The Center for Organizational Design, Inc/360 Solutions, Inc.